Terms and Conditions

As the participant or parent/guardian enrolling your child into Shazam Tennis Academy programs, you agree to the conditions as stated below.

Participation

All participants are required to follow the lawful instructions of Shazam Tennis coaches and staff. Any participant may be removed from the program if his or her behaviour is excessively disruptive to the class.

Acknowledgement of Risk

Any physical activity includes a risk of injury. While Shazam Tennis Academy will do its utmost to ensure the safety of all participants, it will not accept liability for the injury or loss of life of any persons at any of its sessions.

You authorize any representative of Shazam Tennis Academy to obtain any medical assistance for yourself or your child as deemed necessary. You consent to any such medical treatment and will be responsible for the costs.

You shall indemnify Shazam Tennis Academy and its directors, staff, and coaches against any actions, claims, and liabilities arising from your participation or your child’s participation in any of our programs.

Rain Policy

Do check with your coach one hour before your lesson if there needs to be any rescheduling due to rain. Your lesson may be rescheduled due to inclement weather.

You will be charged for the lesson once it has commenced, even if the lesson might be interrupted due to the rain. However, we will make up for the lost time in your subsequent sessions.

Court Booking

If the lesson is at your condo, do make sure that you have the court booked and it is available. You will be charged for the lesson in full once your coach has arrived at your court at the prearranged date and time.

Please note that court booking fees at all public facilities are non-refundable. As such, kindly refund your coach the court booking fees if you need to cancel your lessons for any reasons.

Promotional Use

The photos or videos of our participants may be used by Shazam Tennis Academy for promotional purposes online or in print. Kindly let us know if you do not wish for you or your child’s photos or videos to be used.

Cancellation Policy

Private lessons may be cancelled and rescheduled if 24 hours notice is given. The full lesson fee will apply if less than 24 hours notice is given. There will be no refunds for no-shows.

For adult group classes please update your RSVP (on our Meetup.com page) to "Not Going" if you are unable to make it for the class. You will need to update your RSVP at least 24 hours before the class starts or it will be considered a no-show. Unfortunately, no refunds or make-up lessons for no-shows can be given. There are limited slots in group classes so we are unable to compensate any absence.

There are no make-up classes or refunds for absence in tennis camps as our slots are limited.

Payment

Course fees must be paid in full once the date of your first lesson is confirmed. Do transfer via PayNow or through Internet Banking.